Software testing is any activity aimed at evaluating an attribute or capability of a program or system and determining that it meets its required results. The purpose of testing can be quality assurance, verification and validation, or reliability estimation. Software testing is any activity aimed at evaluating an attribute or capability of a program or system and determining that it meets its required results.

Most of us have had an experience with software that did not work as expected. Software that does not work can have a large negative impact on an organization. It can lead to many problems including:

Loss of time – This can be caused by transactions taking a long time to process but can include staff not being able to work due to a fault or failure.